Here you find answers to the frequently asked questions – always “good to know”.
The rooms are available to occupy from 2 pm of the day of the arrival. We kindly ask you to leave the rooms until 10 am on the day of your departure. In case of an arrival after 6 pm, please let us know beforehand.
Our varied sports program is included in the room rate. It depends on season, weather and requests of our guests. Entrance fees are not included.
In order to hold your reservation, we kindly ask you to pay the amount of EUR 150,00 in advance. Our account details are as follows: IBAN: AT853505200003106887 BIC: RVSAAT2S052. Alternatively, you can give us your credit card details.
The rest of the payment will be due before check-out. We accept cash, EC-card or credit card (Mastercard, Visa).
Our mountainbike rental is for free. Availability depends on demands. If you want to rent a bike, please let us know on the day before until 5pm.
Dogs are welcome in our hotel. We charge EUR 8,00 per day (food not included).
The local tax is EUR 1,00 per person per day (children up to 15 years go for free).
Parking spots are available directly in front of our hotel and are free of charge. If there is no space available on our parking lot, you will find free parking on the public car park only 150m away from the hotel.
We only accept written cancellations. Up until 3 months before your stay we don´t charge any cancellation fees. 3 to 1 month before your stay we charge 40% of the amount of the booked period. Cancellations made within 1 month before the booking date are charged with 70%. The Austrian hotel regulations apply in case of cancellation.
Our summer prices include breakfast. Not consumed meals will not be refunded. We offer a 4-course half-board menu for EUR 15,00 per person which can be booked extra each morning at breakfast. In winter time half-board is included.
Double rooms for single use cost EUR 15,00 per day extra.
In case of multiple occupancy of rooms, each person gets a 10% discount.